Review of Knowledge Management Systems As Socio-Technical System

Knowledge Management Systems as socio-technical system perspectives has recognized for decades. Practitioners and scholars belief Knowledge Management is best carried out throught the optimization both technological and social-aspect. Lacking of understand and consider both aspects could lead organizations in misinterpretation while developing and implementing Knowledge Management System. There is a need for practical guidance how Knowledge Management System should implement in organizations. We propose a framework that could use by practitioner and manager as guidance in developing and implementing Knowledge Management System as SocioTechnical Systems. The framework developed base on Pan and Scarborough view of Knowledge Management as SocioTechnical system. Our framework consists of: Infrastructure (technology), Info structure (organizational structure) and Info culture (organizational culture). This concept would lead practitioners get clear understand aspect contribute to Knowledge Management System success as Socio-Technical System.